I’m sitting at that place I sit at, when I am not sitting at home. You know, the place that pays you to sit there and starts with a W. (Work with me here, people!)
So, today I need to make some travel arrangements. I call the agency my company uses.
Me: Hi, I need to make a change to Tom Anderson’s reservation. (Slick should be able to reference the movie I got that name from. I’ll be disappointed if he doesn’t know.)
Travel Gal (TG): Ok, let me pull up Mr. Anderson’s reservation. Ok, what do you need to change?
Me: Well, he was suppose to go to Putunduk, Mississippi on Monday morning, but he needs to get there Sunday night, so I need to change his room.
TG: No problem! I would be happy to make that change for you.
(silence, and I hear her keyboard clicking)
TG: I think it is going to rain. It smells like rain. You know, how you can just smell rain. Well, I smell water anyway.
(At this point, she can’t see the expression of WTF on my face, or hear me thinking, “What the hell? Does she think we are in the same city? It’s sunny here today! Is she trying to make polite conversation or something???)
TG: I’m in California by the way.
(Me thinking: Well, that explains EVERYTHING….. /sarcasm)
At this point, she get’s back to the task at hand. The real kicker was at the end of the conversation.
TG: Would you mind taking a short survey to see how well I helped you today?
Me: Sure, that would be no problem.
TG: Great, thank you so much! (short pause) Oh, and I really would appreciate it if you gave me as many 5’s as possible!
That isn’t the way to get me to rate your help high. Please don’t beg me for approval on your job performance. No good will come of it.
The worst part was that this was one of those exclusive hotel “club” type numbers, for people who travel a lot. I really would have expected better.
(And for the record, I was nicer on the survey than I should have been.)
You don’t have a mean bone in your body Lynda
I’m sure you gave her mostly, if not all, 5’s.
You might be disappointed …but the only “Mr Anderson” I can think of is from the Matrix!!
If she has to AKS for a high rating… she obviously sucks!
Bwahahahahahahahahahahahahahahaha
After her asking for 5’s I would have felt like a total bitch if I gave her anything less. Wow…you know I complain about sucky costumer service but this is just as bad. Maybe she thought her lame attempt to talk about the weather meant she was being more friendly.
I will help a person to look good at their job whenever I can. I believe it’s “Them” against us…
That was a riot! My eyes got wider, the further I read! I didn’t think I could open my eyelids that big!
Slick - You didn’t disappoint me at all! That’s where I got it from. And I didn’t give her all 5’s.
Dutchy - hehe. I thought that was an odd thing to ask.
VP - It was so out of the blue, I didn’t know what to think of the weather talk. I tried to be honest on those survey things.
Buffalodickdy - I agree, but only if they are trying to do their job. If they don’t help me, I can’t help them.
Shades - hehe. Glad you like it!